Telefonica Germany partners with TCS to build its operations support systems

Tata Consultancy Services stated on Monday that Telefónica Germany, a telecommunications supplier has chosen it to remodel its finish to finish service assurance functions and processes inside its Operations Support Systems (OSS) stack. Deal financials weren’t disclosed.

TCS will leverage methodologies – Agile, DevOps, Continuous Integration, and Continuous Deployment, and Continuous Testing (CI/CD/CT) framework and its cloud experience to modernize the OSS service assurance utility property utilizing cloud-native applied sciences and AI/ML to foretell and pre-empt community faults. This will allow Telefónica Germany to implement zero-touch cloud-based operations and supply customers with a extra resilient community service.

“TCS is delighted to expand its partnership with Telefónica Germany to transform its customer experience with a reimagined service assurance landscape,” stated V Rajanna, Global Head, Communications, Media, and Technology Business, TCS.

The reimagined service assurance processes will end in quicker turnaround instances and a reworked buyer expertise. Additionally, the brand new future-ready, simplified service assurance methods inside Telefónica Germany’s OSS panorama will speed up the launch of newer merchandise, together with new 5G-based development areas, with near-zero downtime.

“We are excited to partner with TCS to re-engineer our service assurance landscape as we transform towards a future-ready customer experience,” stated Mallik Rao, Chief Technology & Information Officer, Telefónica Germany.

Stay on prime of expertise and startup news that issues. Subscribe to our day by day publication for the newest and must-read tech news, delivered straight to your inbox.