The Microsoft emblem is seen on the Microsoft retailer in New York City.
Mike Segar | Reuters
Microsoft mentioned it’s investigating points with a number of of its merchandise, together with Teams and Outlook.
The U.S. know-how large mentioned that customers might not have the ability to entry a number of Microsoft 365 providers.
“We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps,” the corporate mentioned.
Downdetector, a service the place individuals can log issues and outages with web sites and apps, noticed a spike in customers reporting points with Microsoft merchandise, together with Outlook, Teams and the corporate’s cloud product Azure, at round 3 a.m. ET.
Microsoft mentioned that at round 7:05 UTC — 2:05 ET — prospects might “experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions, as well as other Microsoft services.”
The firm up to date on Twitter at 9:26 GMT — 4:26 ET — that it has “rolled back a network change that we believe is causing impact. We’re monitoring the service as the rollback takes effect.”
The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. But the corporate noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy steering for the present quarter.