“GPT-3 represents a massive improvement in language and conversational abilities. We’re excited to help enterprises harness the power of LLMs to enhance their customer experience,” mentioned Beerud Sheth, CEO of Gupshup. “This is just the beginning of a new wave of innovation, and we expect to rapidly roll out more advanced capabilities.”
Unlike ChatGPT, which is a basic function chatbot, this is able to cater to enterprises and permit them to include AI into their conversational chat choices in a no-code setting.
With the Auto Bot Builder instrument, a consumer can immediately construct a chatbot utilizing content material from their web site, paperwork, message logs, product catalogs, database, and different company methods of report, mentioned the corporate.
The instrument accepts content material of any measurement, processes it and fine-tunes the Large Language Model (LLM) to the particular context. Gupshup has additionally developed fine-tuned cases of industry-specific fashions primarily based on its proprietary coaching knowledge which is able to assist in creating high-quality enterprise-specific conversational experiences.
These chatbots are able to dealing with just about any natural-language question posed by the consumer and supply significant responses in virtually all eventualities. The seemingly use instances embrace advertising affords, lead gen, product discovery, product suggestions, buying recommendation, troubleshooting, buyer assist, amongst others.
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