In a LinkedIn submit, Nitin Sethi, senior vice-president and chief digital officer, client companies at Adani Group wrote: “With the consumer alpha launch of Adani One, we have taken a step forward in our digital journey. It’s our collective effort to build a digital twin that will eventually parallel our traditional businesses”.
“Starting with the airport vertical, this launch aims to gather precious customer insights and feedback that will help us improve their experience across touchpoints and make their experience seamless,” he added.
Adani Group at the moment operates seven airports in India — Mumbai, Ahmedabad, Guwahati, Lucknow, Mangalore, Jaipur and Thiruvananthapuram.
The Adani One app, which has been rolled out on each iOS and Android, additionally has a loyalty programme through which customers can earn and redeem reward factors on flight bookings, cab bookings, duty-free procuring and extra.
The loyalty programme is much like the one on Tata Neu, which additionally lets customers earn and redeem reward factors on flight bookings, procuring, and extra.
Discover the tales of your curiosity
The infrastructure conglomerate not too long ago introduced plans to launch a brilliant app bringing collectively its numerous companies. In November, Gautam Adani informed the Financial Times in an interview that the corporate deliberate to launch a brilliant app within the subsequent three to 6 months.
Last 12 months,
Adani Group acquired a big minority stake in Flipkart-owned journey app Cleartrip. The growth got here simply months after the group inked a strategic partnership with Walmart-owned Flipkart for a logistics hub and a knowledge centre.
In October this 12 months, ET reported that the
Adani Group was planning to put money into a fleet of passenger automobiles, which it will will record on ride-hailing platforms reminiscent of Uber within the cities the place it operates airports.
Adani and Uber have already got a partnership below which 5 of the seven Adani airports have devoted pick-up zones for Uber cabs.